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DELIVERY


At Emaan, our goal is to dispatch your online order as quickly as possible.

Orders are processed every business day until 1pm AEDT. All orders made after 1pm AEDT will be processed the next business day.

Orders are processed once the payment has been confirmed. 

Please keep in mind that Australia Post does not operate on weekends and public holidays.

All shipping fees are calculated in $AU.

Delivery within Australia

Aussie customers enjoy:

$10 FLAT RATE- Regular delivery

$15 FLAT RATE- Express delivery

Approximate delivery time

          Melbourne

          Interstate

   Regular 

   2-4 business days

  5-10 business days*

   Express 

   1 business day

  2-5 business days*

*  Delivery may take longer if the postcode is outside the inner metropolitan area of your state.

Calculated the estimated delivery time

 

Deliveries outside of Australia

Your shipping fee is based on weight and is calculated by Australia Post. It will show up at the checkout once your address has been filled.

Calculate the estimated delivery cost

International parcels can be sent by regular Air Mail or Express Mail

 

 Air Mail (Regular)

   Express Mail

  Cost

  Regular

  Higher

  Approximate delivery time

  10-20 business days.^

 5-7 business days^

^International orders: On occasion, some shipments may take an extra 5-10 days to arrive, depending on the time it may take for an item to clear from customs and if the shipping address is outer-metropolitan.

Calculated the estimated delivery time

Charges from customs and taxes

Postal charge does not include possible taxes and duties that may be applied by Australian customs. The responsibility for any customs duties, foreign taxes or other fees, which may be imposed, will rest with the customer. To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "merchandise".

We are also prohibited by law from marking the order as a "gift", even if order is placed with the intention of sending to a gift recipient.

See here for further information

Late deliveries

If you have not received your order within the days specified please contact us at customer@emaan.com.au with details of your order.