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HOW TO SHOP ONLINE


Shopping online is easy! Just follow these steps to guide you through:

 

1. Create an account:

Click on the ‘My Account’ link on the top right hand side of the Emaan homepage. Follow the steps and put in your details.

 

2. Find out your measurements:

To make online shopping easier, it is best to measure yourself first before you have to select the size of products you want to purchase. There is a Sizing Guide that can help you do this and it will only take a few minutes!

 

3. Start shopping!

Browse through the many products and ranges of clothing we have on offer. ‘Add to cart’ all items you want to buy, and these will be kept in the ‘My Cart’ page. If you don’t want to buy a product yet but want to bookmark it so you can see it another day, simply add it to ‘My Wishlist’

If you have an inquiry about any product that hasn't been answered on the online store, simply send us an email at info@emaan.com.au or call us at (03) 9386 6441.


4. Buy your items:

Simply go the ‘Checkout’ page to purchase your products. The delivery fee is calculated automatically; according to the address and country you gave in your account details, as well as the total weight of your purchases. If you want to know more go to ‘Delivery Information

For your safety and security, you can purchase your items using PayPal. Creating a PayPal account is quick and easy and ensures that your order is processed securely.

You can also make a direct deposit, with all bank details, and bank account details will be shown during the check out process.

We will process your order once your payment is confirmed, either by PayPal or by direct deposit. Payments are confirmed quicker using PayPal.


5. Relax and wait till your delivery has arrived!

If you want an exchange or refund, go to ‘Returns Policy’ for more information.


6. Let us know what you think!

We at Emaan are constantly revising and tailoring our products according to customer feedback. If you feel that we could improve in any way, do let us know so we can make shopping with us a better experience. Just drop us an email at info@emaan.com.au :)